Jim Trenary Chevrolet
Dealership Service Review
Where to start? Talk about a bad joke start to finish. They gave me the run around time and time again when I began having engine and fuel injection issues on my 2018 Malibu I had bought brand new. They will try to nickel and dime you on anything they can when doing warranty work. Don’t expect Jim Trenary to actually try and help when it comes to dealing with GM and definitely don’t expect GM to back up their car, as they “must back each individually owned dealers work”. Dealing with GM and Jim Trenary for almost 2 months now on the same engine issue and they continue to blame one another back and forth but have no interest in getting me in a reliable vehicle. When things go south for you, good luck trying to get ahold of AJ the service manager, it is obvious he hides behind his service advisors and the tinted glass office he sits in all day. Bottom line do not waste your time or money doing business with Jim Trenary or on a new Chevy. Nightmare of an experience all around with Jim Trenary and GM. PS don’t buy a 2018 Chevy Malibu unless you want fouled pistons (went thru 3 sets in 36k miles), cracked engine pistons & cylinder head (happened twice before they decided to replace engine), and a fuel system that Jim Trenary and Chevy admits gets carbon build up and must be flushed out every 15k miles (I must have missed that part in my owners manual).
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No