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Frank Leta Honda


500 Auto Mall Dr, O Fallon, MO 63368 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
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Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Did not honor commitment
Written by ThomasK on 11/24/2018
Provided a spare key for a used car purchase that doesn't work. Now I have to go to another dealer and will cost $500.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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thomask6 on 12/01/2018
The dealer's GM has reached out and is committed to getting the spare key corrected. Much appreciated, thank you.
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courtneyatleta on 11/26/2018
Dealer Response
Thomas, our GM, Allen Masengill, would like to address your concerns about the spare key when you have a moment to speak. He can be reached directly at amasengill@frankleta.com or by calling 314.853.7020. We look forward to helping you, Thomas.
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