Suntrup West County Volvo Cars

Have been doing business with this dealership since at least the end of the 90's. Overall, it has been a pleasant experience. My vehicle was overdue for a checkup when I called to schedule an appointment. I don't put very many miles on my 2018 CX60. There were only approximately 30,000 miles on the speedometer, and the car had already undergone a 30,000 mile check-up on its previous check-up. The service department recommended that I just get an oil change. Because I have a hard time trying to find time to get my car to the dealership, I was told that if I could get there by 7:30 am on the appointed day, they would squeeze me in, which they did. I had a pleasant wait in their roomy waiting room, enjoying complimentary hot chocolate and breakfast bars. A serviceman came out and informed me that the brake pads were very worn. They were able to change them right then so that I didn't have to schedule another appointment. They also let me know that I would probably need new tires by the time of the next check-up. They washed my car and I was on my way about 2 hours after my arrival! Everyone was very pleasant and helpful beginning with the individuals who handled the check-in to the woman who handled payments, and the young man who brought my car back to the front of the building.