Suntrup West County Volvo Cars

Normally, I just hate going to a dealer to buy a car. However, having just purchased a used 2016 Toyota Sienna from West County Volvo this week, I'm very happy to report that I was truly pleased with the company’s attitude and service throughout the entire process! Sales manager Stephen Lynch was honest with me, when my vehicle of interest was out “at the lake” for the weekend, and not immediately available for a test drive. When it became available a few days later, he was very prompt and courteous in notifying me… all things that I truly appreciated. When the time came to hand me off to a sales person, he paired me up with Jim Portner, who was excellent. Jim seemed to immediately understand the sort of no-nonsense shopper which I tend to be. He impressed me by being forthright and honest regarding the used Sienna, my own trade-in vehicle, and every other aspect of the car buying process. In short, Jim was terrific! I recognize that at this point I've only had the "new" van for a few days... but the people at West County Volvo made this one of the most pleasant car buying experiences that I've ever had, and I'm happy to recommend them! --CSC