Lee's Summit Subaru

I felt like I received a fair price on my new Subaru, but also felt lowballed on my trade in, ironically a Honda which is the brand carried by their sister store across the road. I've shopped at hungrier dealerships. These guys seem to have a smidge of the "take it or leave it" attitude that comes from being located in a fairly affluent part of town. They were light on trade value compared to others in town, and I had a desirable late model trade. I thought they were unprepared when I came in to do paperwork, having none of it pre-printed or pre-loaded in the computer ahead of time, forcing me to waste time at the time of delivery. They could have done better in this regard. Not a deal-breaker, but room for improvment in this area. On a positive note, Kevin our salesperson was cordial on the whole and pleasant to deal with. The facility is on the new side and pretty nice, so you are paying for that when you buy here to an extent. I hear their service department is good, we shall see. I could have saved $500 on the overall deal if I was willing to travel 100 miles out of town and invest a day of travel, etc. When you have a small child, this becomes more of an issue and at some level the convenience factor of dealing 3 miles from your house becomes a factor. In the end, I recommend getting your numbers in order, shopping around, using Edmunds and TrueCar for pricing info, and deciding how much of a premium you are willing to pay to do business here. They had the only car equipped like I wanted within 100 miles, and as I mentioned, I had to factor in the time it would have taken me to beat the deal by 500 clams. I could have, but in the end went locally and ate the difference. You make the call. Overall, these guys get a C+ on pricing and a B+ on the rest of the transaction in my book. An educated shopper with time on their hands can likely do better price-wise elsewhere... you decide how important price is ultimately and make the call.