Jay Wolfe Acura
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Staff Made the Difference
Great Car, Greater Staff
Written by 02/12/2017
onExcellent experience from the online customer care representative (Emily) to the salesmen (Kelly and Paul) to the sales managers (Sam and Jimmy) to Finance (Josh) to Service (Billy) .they can persuade one to change careers. I realize the automobile industry may not be for everyone (certainly we as customers don't see the behind-the-door, day-to-day struggles), but this dealership's culture (and it must be positive leadership as well) was second to none. Some other Acura dealers who may not be doing it the "right way" could certainly learn a few things from these guys. Thanks, Jay Wolfe KC.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes