Herrin-Gear Lexus
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service Rating
1st timer
Written byon 07/25/2025
Friendly but did take longer than estimated. But I did ask for check on additional item and person assigned to my account not available that day. A little confusing on check in the first time when I asked for my assigned rep.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Herrin-Gear Lexus on 07/28/2025
Dealer Response
Thank you for choosing Herrin-Gear Lexus and providing this feedback, Des! We apologize for any confusion during your visit and we'll use your feedback to improve future visits. We look forward to serving you again! Safe travels!
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