Herrin-Gear Lexus

Friendly wanting to please Drove my Lexus to me in Hburg. The young African American was the technician and very sharp, kind , took me at my own pace , polite, understanding and all around a very smart technician. On the flip side. The man that had all the paperwork for me to sign and deliver my $53,000. Plus check to dealership was most disappointing. He brought all Lexus purchase paperwork and did the poorest job of just flipping each official page and all he said was “ sign here” no explanations to what I was signing and when asked said he didn’t know answers to my questions. Acted quite bored, not interested and bothered by my questions. Wouldn’t ever recommend this older man. He doesn’t represent your reputation of Herrin Gear If anything bored. Didn’t know any answers to my questions before signing so many pages and above all not the least apologetic. He needs to be trained to work with clients purchasing a 2025brand new special orders from Kentucky high price auto paid by check in full