Tom Kadlec Honda
Dealership Sales Review
This is my third attempt to get my review on the web. About four days before making the trip to Rochester, I had selected two cars in which I was interested--one a certified used car and the other a new car. Before going into the dealership I saw the certified car with a price tag in the window which was over $800 from what I had been priced. When the salesman brought the car up, it was this car. He had the same price I had and informed me that they hadn't had time to change the price. Prior to his bringing the car up, I wanted to see the paperwork--especially the 150+point check that certified vehicles must go through. I wanted to go through Honda's meaning of certified. When I got to the roadside assistance, I was told that it wasn't on the vehicle. Honda certified???? I was told that the paperwork on this vehicle could not be found; nobody seemed to know where it was. As for the new vehicle, it was sold. Yet there was no indication on the vehicle that it was sold. Red flags all over the place. Since I specified what two vehicles I was going to be looking at, why wasn't I informed that neither was available?
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No