Anderson & Koch Ford
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Dealership Service Review
service Rating
Honesty and Customer Service
Written byon 09/09/2015
I thought I would have to have a large replacement of all belts and fluids. When I got there and asked for it, I was told the mileage was not enough to warrant all the replacements, they would check them out but only replace what was necessary. The technician checked with Ford and they agreed with him. Thank you for the honesty and customer respect.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes