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Inver Grove Toyota


1037 50th St E, Inver Grove Heights, MN 55077 (map)
Today 8:30 AM - 8:00 PM
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Yes (1) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
Doesn’t hold their words
Written by Vannida on 05/18/2023

Long story short I bought a 4runner and it had a funky smell which was dog/cat pee before I knew what it was!! Asked the salesman if this odor was going to be removed and the car detailed. He said “yes it will be detailed outside of Toyota.” Got the SUV back and odor is still there and I bet they didn’t bring the SUV to a outside company to get it cleaned because the SUV still look like [non-permissible content removed] and there was chocolate all over the driver side visor mirror. I asked the salesman to at least fix the odor smell which is to remove the carpet and put new ones, the response I literally get is “we’ll look into and we’ll see what we can do” I literally hate this dealership. $43K SUV with pee odor and they don’t want to take care of this problem. All they want is just sales. The salesman name was Patrick.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Nora Sutter on 05/20/2023
Dealer Response
Hi Vannida, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (651) 455-6000.
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