Walser Toyota
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terrible purchasing experience and worse costumer service
Written by 08/21/2009
onWe had the worst experience with Walser Toyota. After two separate appointments (taking up about 6 hours of our time) and being handed off to about a half dozen different people we finally purchased our vehicle. We were so frustrated by the experience that we called to complain. When I called I was told that they were sorry and we could bring the car back if we wanted to (which is a totally inadequate response). Amost two weeks later, we get a call that they forgot to have us sign some paperwork so they can transfer the title to us. They were wondering if we could come in to take care of that. Ridiculous! I would recommend that anyone purchasing a vehicle avoid this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes