Today 8:30 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Walser Toyota

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

No hassle buying experience

bytramakrion 05/15/2017

Did all the negotiations over email and phone from CA and settled on a deal. Flew in for the weekend and had a new car waiting for us. All the paperwork was ready. A few signatures and we were off in a shiny new car. No other dealership in the area could even match the price. And a huge thanks to Kela Smith for the most pleasant car buying experience I have ever had. He was professional, knowledgable and courteous. Ask for Kela and I can assure you of a good deal and a wonderful experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
58 Reviews
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sales Rating

No hassle buying experience

bytramakrion 05/15/2017

Did all the negotiations over email and phone from CA and settled on a deal. Flew in for the weekend and had a new car waiting for us. All the paperwork was ready. A few signatures and we were off in a shiny new car. No other dealership in the area could even match the price. And a huge thanks to Kela Smith for the most pleasant car buying experience I have ever had. He was professional, knowledgable and courteous. Ask for Kela and I can assure you of a good deal and a wonderful experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Car Buying Experience

bypsarveron 02/22/2016

A truly GREAT experience with our recent 2016 Tundra purchase. Sam Coler provide top notch customer service. We will make Sam at Walser in Bloomington our first stop in all our future car buying activities.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Dishonest Practices i Service Center

bynsadr09on 10/06/2015

This dealership is run by [non-permissible content removed]. I would not recommend bringing your car here for recalls, service bulletins, or any other maintenance. This is your typical service center that takes advantage of people (especially women) who are uneducated about cars. First there was the runaround to even get my oil consumption test done. The first appointment I had, I left the dealership with NO instructions and not even a receipt. My receipt was later mailed to me with NO information on it pertaining to the oil consumption test they were running. When I came back past the 1100 mileage, they tried to pin the miscommunication on me but I had documentation to prove that I was not properly informed. They didn't even have the information on the service bulletin/recall issue when I came in the first time. They cheated me on my oil consumption test when we finally got to completing it. They outright lied and told me that my car "passed" the test. I did not witness the oil levels before they sealed them during Phase 1 of the test (I would recommend doing this). I did not witness them checking the dipstick during Phase 2 of the test (I would recommend doing this as well). If I had done so, I'm sure I would have seen that they overfilled my engine with the motor oil so that the test would pass. They were extremely vague in answering the questions I had and told me that it's "normal" to have to put a quart of oil in my car between oil changes. I also had an issue with my breaks while I was there. I contacted corporate and that was a complete circus. In the end, they wanted to "make it up to me" by changing my breaks and servicing my rotors for free. They did that to try and shut me up so that they wouldn't have to deal with the oil consumption issue. They figured I'd be happy and continue getting my car serviced there because they "made it up to me" when in reality, they did that so that I wouldn't press the oil consumption issue which would cost there dealership a lot of time to fix (supposedly a month).

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

No haggle pricing is for suckers

bysterlet392on 08/05/2015

Test drive was a five minute around the block set route affair on city streets. No highway, no hills, no twists or turns. Zero chance to properly evaluate the vehicle. And no haggle pricing? You can do much better pretty much anywhere else without breaking a sweat. They sell lots of cars --- but none to savvy shoppers.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Sure, if you're willing to babysit them

bymobe0401on 08/22/2014

I have a Toyota Yaris that had a bent left front wheel. I asked the dealership replace the left front wheel as it was causing a vibration. When I picked up the vehicle, the vibration was still occurring. According to the dealership notes, the left rear wheel was replaced, which was not what I asked and was not the problem wheel. When attempting to reason with the service manager, he claimed that the discrepancy came after a tire rotation, even though I never asked for it and there is no record of it. The wrong wheel was replaced and Toyota was not willing to take responsibility for their mistake. I'll never go to this dealership again unless I had the time to watch the whole job, start to finish, to see that it is done properly.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Great Service

byRunningBareon 07/31/2014

The service department was courteous, concerned and answered my questions. I liked the service plan that was offered. The waiting area was very good. The work was done on time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Auto repairs at Walser Toyota: Professional work done fast!

bydwalsh111on 07/19/2014

Service advisor Aaron was top-notch and kept me apprised of developments throughout the process. The free rental car was a great perk!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Hybrid battery replacement

byRedPriToyon 07/11/2014

Our service agent James was extremely helpful by contacting Toyota and pleading our case to them regarding a dead hybrid battery. Our warranty of 8 years had just run out in April (2014) and he offered to contact them to see if they would offer a goodwill gesture to pay for the new battery. All in all, James' proactive steps saved us nearly $4,000.00 and our final bill was only $180.00 for labor. Not only that, but our car was ready days before the original estimate. They also sent a late night shuttle to our house even though their shuttle service was nearly done for the night.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent experience

byrolf2on 05/16/2014

No pressure, good price, helpful sales staff (Kevin), convenient location...felt like a friend, not just a customer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

2013 Toyota Camry Purchase

bydlsmith43on 04/18/2013

My first time purchase From Walser Toyota was very satisfying. Dealing with Derek B. & Robb E. was easy and I appreciate how freindly and professional they were with me. Also, got a fair deal on my trade in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Sales Experience EVER!

bynikkid1on 04/16/2013

I purchased a 2013 Toyota Venza from Alex M. Alex is the best sales person that I have ever worked with. Absoultely no pressure and a very relaxed envirnoment. I would recommend Alex at Walser Toyota to anyone in the car market. Great Job and keep up the great work!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go and see Spike at Walser Toyota.....

bytex25on 04/03/2013

I've been dealing with Spike for 6 years...just leased my 3rd Toyota. Not only is Spike an honest salesman, he applies no pressure and has a great sense of humor. Over the years I have dealt with several dealers in the MSP area and was either treated as an incompetent shopper, or a female who probably couldn't afford a new car anyway. Walser Toyota rates 10 stars in customer service and trying to please...and service AFTER purchasing the vehicle is the BEST ever. I will shop nowhere else....and I highy recommend Spike as your salesperson!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

WOULD HIGHLY RECOMMEND

byVroom836on 01/09/2013

I just bought a new Prius C from Walser Bloomington. My salesperson was Bob S. He was incredibly helpful in answering all my questions and took extra time to explain how the car works, as this is my first Prius. They did a great job.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Sold us a broken vehicle

byjkw4338on 09/04/2012

This dealership took 5 hours to complete the purchas process for one and when my son got home with the car and found a speaker blown had the guile to tell him they wouldn't fix it unless he bought a service policy. For the cost of a cheap door speaker they ruined a future relationship.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great Customer Service on my 2012 Rav 4

byrurikon 03/30/2012

I called Walser Bloomington Toyota after being igneored by two other local dealers who didn't seem interested even when I asked them what I had to do to make a purchase. Young saleslady Regan took the call, had a car ready to test drive for me at the end of day. She assisted me in FedExing paperwork to Virginia for my travelling wife to sign. Walser even rewrote my paperwork to give me Toyota $500 VIP bonus after original papers were signed. These people are very good and very nice to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

bypaul230on 03/06/2012

Great one price shopping. Fair trade. See Spike if you want a great experience in car buying.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Car Salesman

bymkieseron 02/11/2012

Bob "Spike" Spicher of Walser Toyota did a great job in helping me in my purchase. I traded in 2 cars to get a new one so it took a little longer than normal. He made buying a new car enjoyable and sort of fun. I would highly recommend him as a great car salesman. His experience, as a salesman, showed in the quality of his work. I would buy a car from him again and I'll refer him to all my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thank you Wayne and Dave!

byavolkarton 01/25/2012

Dave Berwald and Wayne Weltzin made purchasing our used vehicle a seamless and enjoyable experience. Wayne was able to answer all questions we had about the vehicle and I felt like we were very well taken care of. I really enjoyed the way Dave and Wayne worked as a team, making us feel like we were their absolute first priority. I would definitely recommend Walser Bloomington Toyota Scion to my friends and family in the twin cities area!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

bytimallenwolveson 01/16/2012

I purchased a vehicle today from Walser Toyota. I initially thought I'd have trouble due to some bad credit issues on my part, but they worked with me and got me a great car that fit my budget as well. My salesperson, Tiffany Hinneknamp, did a wonderful job of showing me my options and explaining things in a helpful way. I would definitely recommend Walser to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great salespeople = great buying experience

bybigfun34on 01/04/2012

In buying our Sienna minivan, I worked with David Berwald and Luke Silovich. They were incredibly professional, fun to work with, and incredibly considerate of my time. You can tell that they genuinely love what they do and enjoy working together (which seems so rare in the industry), which made the buying experience a pleasant one. I will definitely go them with my next car purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I felt respected

byrainbomoonon 01/04/2012

I worked with Curt Miller at Walser Toyota. He was respectful and polite, and genuinely interested in finding me the right vehicle for my budget and needs. Overall, a great guy, and someone I would want to work with again. My 2007 Honda has a very happy new driver! :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
about our dealership

Welcome to Walser Toyota, where our expert staff will assist you with sales, service and financing for a new or pre-owned Toyota vehicle. Whether you want to buy or lease a new car, or need maintenance performed on the vehicle you already own, our Toyota dealership in Bloomington, MN, will take care of everything you need affordably and quickly. Plus, you can take advantage of additional perks like the Walser Best Price first, additional warranties and more. Come purchase your next vehicle at Walser Toyota today!

what sets us apart
We offer great, up-front pricing without the hassle of negotiations typically found in car dealerships. Every vehicle is clearly marked with our pre-discounted Walser Best Price. There are no hidden costs and no negotiations.
Walser invests in the people and organizations in the communities in which we live and work through charitable giving and volunteerism. Walser Automotive Group donates 5% of pre-tax earnings to the Walser Foundation.
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Amenities
Complimentary Drinks
Complimentary Car Wash
Complimentary Coffee
Television
Cable Television