Bloomington Chrysler Jeep Dodge

The finance department (1 guy) never responds and is rude. I bought my Jeep from here and also the extended warranty. Now that I have sold my Jeep, I want to get a partial refund on the warranty (as was promised) but I can't get the Mr. Tosca to return my emails or phone calls. And apparently no one else at the dealership can help me. I used to think this was a great dealership - I've bought 3 cars here - but now I realize they are good at selling cars but suck at following through on their promises. Don't fall for their act.