Jack Demmer Ford
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Dealership Service Review
service Rating
RED EDGE TURNING BLUE NO HEAT
Written byon 01/05/2018
My car was not heating up and Naturally I went to the Dealer I purchased the car from. I was car number 4 to roll into the garage at 7:00 a.m.. I told them what was the problem and they took information, including a number where they could reach. At 8:00 a.m. the shuttle bus took us to our destinations. I was going home and as we reached my house they called to say my car was ready (in less than 2 hours they have found the problem and fixed my car (and also checked all the fluids and tire pressure). Unreal! The cost was reasonable too! I have purchased nothing but Ford vehicles since 1977 and I have always been satisfied with the cars and the service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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gthoreputation on 03/02/2018
Dealer Response
Thank you so much for the positive review, kind words, and loyalty to Ford! We are glad our Service department was able to provide you with a timely 5-star experience and that we were able to get you back out on the roads driving safely. We look forward to seeing you back in the future.
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