Galeana's Van Dyke Dodge Ram
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Why is this place still around?
Written by 11/21/2012
onI leased a 2012 Dodge Charger R/T AWD from this dealership in November 2011.
I made the stupid mistake of bringing my car here when it was involved in a very minor rear end collision this September.
Ever since I have brought my car to this place it has been nothing buy problems.
I was refused a loaner, the employees would put hundreds of miles on my car and the staff was always rude and would never be able to give me a straight answer on what was going on with my car.
I have made complaints to Dodge about this dealership and have recommended to everyone I know that they should avoid this place at all costs.
This hasn't even cost me any money because its warranty work but the hassle of dealing with this place isn't even worth free work.
I would gladly pay money to fix this car if I could avoid this dealership.
Unfortunately they caused the problem so no other place wants to touch it.
Stay away from this place I'm picking up my car today, its not fixed but I would rather take it somewhere with more skilled workers.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No