Cook Chevrolet
Dealership Service Review
It was a great experience with Ben in service being friendly, professional and timely in letting me know what was going on with my Traverse. The mechanic went out of his way to make sure that the job was done perfectly, all the way from detecting the problem, to installing the new module, to changing the trailering wire to ensure that this problem would not reoccur again. I saw my salesman, Mac and he went out of his way to make me feel very welcome at the dealership. My car insurance agent was amazed that I got a loner vehicle. He said that just is not done anymore. I would definately recommend Cook Chevrolet to all of my friends, because they have a great sales team and friendly knowledgeable service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes