Dean Sellers Ford
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Dealership Service Review
service Rating
Service on 2012 Explorer
Written byon 08/10/2018
updated 08/15/2018
I came in Monday afternoon about 2:00 pm, explained my concerns and offered to leave the car overnight if needed. I received an explanation of the expected costs and was given a ride home by the dealer's shuttle service. I was called and texted regarding the status of the service progress and was eventually notified that the car was ready and was asked if I needed to be picked up by the shuttle. Overall a very simple and painless process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes