Dean Sellers Ford

Dean Sellers Ford Employees, Thank-you for servicing my recall airbag issue and the oil change. Upon my arrival, once I figured out where I needed to be, I was greeted in a friendly way by the attendee Will, who checked my vehicle in a timely manner. He also offered a free car wash, which I gladly accepted, and he then, directed me to a wait room while my vehicle was getting worked on. The wait time was reasonable, and the room was a clean, and quiet environment. When my vehicle was ready it was announced over a PA system, and I was directed to pay location, where I had a nice brief exchange with a friendly lady, who helped me cash out. My overall experience was good, but upon leaving, I found it a bit confusing as my car was brought to a different location, without being notified. After a bit of searching, I was approached by an employee, who directed me to the front lot. He was courteous, and held the door as I left. I quickly saw my car, but as I approached my vehicle, I was realized my vehicle had not been washed. Due to a time constraint, I needed to leave, but I figured, maybe there was a misunderstanding, or I perhaps I needed to drive it to a different location, in order to get the vehicle washed, but either way, I let it go, since, this was only a minor issue, so I proceeded to exit the dealership. Since the overall service was good, I decided, I would return for future car work. Thanks again, for the good service.