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Briarwood Ford

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Briarwood Ford
7070 E Michigan Ave, Saline, MI 48176 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
5 out of 5 stars (72)
Recommend:
Yes (3) No (0)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
Great Service
Written by redneo1 on 12/04/2019
After a trip to Florida our engine light came on, on a Friday evening. Parked the car in the driveway for over a week as I was having back surgery on the following Monday. Explained that the engine light was on and our service writer, Ken, said we could leave as he was busy with another customer and I could go home, he would fill out the necessary paperwork later. He did and my Flex was fixed. Really appreciated his thoughtfulness to my medical condition. Thank you Ken.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Manager on 12/06/2019
Dealer Response
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
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