Matthews Hargreaves Chevrolet

Do not take your car here. I was in an accident and they said anything it took for me to leave my car with them. To quote the manager “ I will make your car like new”. Well it wasn’t. I’ve taken it back there now twice. The trim keeps coming out of the door, the frame or bars in the door feel pushed out because they are closer to skin of the door than all the other doors. When I first got the car the door would have to be pushed hard to shut and would jump up when almost closed because it wasn’t even aligned right. They also used some sort of adhesive to glue the door in position because the door is bowed in the center, which is why I think my trim keeps coming out. When I first picked up the car there was dust everywhere and some sort of putty or paste was all over the inside door handle. Also yeah, that manager who said “I’ll make your car like new” is also the same guy who told me the 2nd time I took it back up there for the same issue and I quote “ you can’t compare a new car door to a repaired door” the irony and lack of professionalism is astounding. If you press the center of the door you can hear the adhesive sticking and coming unstuck as well. I guess they thought it would hold through winter and I was really dumb. Which is what the lady in there tried to pull on me, she claims that in her picture if you zoom in really hard you can see the trim was already like that prior to them. It isn’t true as I have and will be posting all the pictures I have in the morning. Let’s just play devils advocate and say the trim was messed up , why would you replace the reskinned door with faulty seals? Like I said, the lack of professionalism is astounding, definitely “making the car like new”. As I said I have the pictures and will be posting them but after this last encounter I had to make a review so others can know what to expect. Still waiting for them to call me back about the trim they ordered… do not go here. My car also only had 8k miles on it, it basically was still a new car, also a lease…