Matthews Hargreaves Chevrolet
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Dealership Service Review
service Rating
Broken parts after warranty work!!!
Written byon 02/24/2024
My truck went in for warranty work took pictures day before inside and out. When my truck was returned the dashboard and glovebox are broken. Reached out to Dan (services manager) he tells me to bring truck back looks at it and says it’s part of warranty work to break parts and not repair!! Mike the general manager won’t even return phone calls!!! AVOID
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No