Matthews Hargreaves Chevrolet

My entire experience was just one line of BS after another. They too 2 weeks just to get me in. They kept my car for almost 3 week to fix the air conditioning and all it was was one excuse after another about why their highly trained, certified technician didn't have it ready. It took over a week just to get the parts they needed and they told me up front it might be "a day or two". I could've driven the car around for that week instead of dropping an extra $500 on a rental, but they didn't care. Customer service is not their priority. This is so true, that they have an entire team of [non-permissible content removed] so that you never talk to a technician or a manager, just [non-permissible content removed] wasting your time. No wonder they charge 3 times as much for work that's half as good.