Graff Chevrolet Okemos
Dealership Sales Review
Russel Smith at Graff Cheverolet is a MUST for your next car buying experience. We told him what we were looking for. It wasn't on their lot, but he went on the hunt and found it at another dealer and brought it to us. He didn't "wheel and deal" us and gave us the best price right out of the shoot. Which happened to be the best price out of the 4 dealerships we went to. He walked us through the vehicle showing us how everything worked and set up the OnStar with us. Yes I know that we could learn and do that all ourselves---but that my friends, is customers service in sales at its finest. Plus he is hysterical. He also walked us around to each department and introduced us to the heads of each so we would know who to contact if needed. Just a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes