Cadillac of Novi
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Dealership Service Review
service Rating
Quick and knowledgeable service department
Written byon 04/09/2025
I've brought multiple vehicles in for service appointments for small and large issues. They've always taken care of my vehicles and solved my issues. Nice showroom to wait in and checkout new models. Anything that comes up this dealer makes it right which is hard to find now.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Cadillac of Novi on 04/10/2025
Dealer Response
Thank you for the amazing review! We're so pleased to hear that Cadillac of Novi has consistently met your service needs, whether big or small. It’s great to know you enjoy our showroom while you wait and appreciate our commitment to resolving any issues. We look forward to assisting you again in the future and hope you come by to check out our latest models!
Sincerely,
Rebecca Clark | General Manager
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