Cadillac of Novi

See all Inventory
Write Service Review
Cadillac of Novi
41350 Grand River Ave, Novi, MI 48375 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
(2)
Recommend:
Yes (2) No (0)
Service Rating
(2)
Recommend:
Yes (1) No (0)
Back to Sales Reviews

Dealership Sales Review

sales Rating
First time customer for Cadillac and electric vehicle
Written by Karen on 04/08/2025

Was very happy with the total experience at Cadillac of Novi, I have nothing negative to say. My salesperson Kim was great she was very professional, efficient, personable and patient with all my questions before and after getting my new electric Optiq. Andrew who delivered my car to my home and went over all the features was also great, knew the vehicle very well wasn't trying to rush me and answered all of my questions. I would and have already recommended this dealership to a coworker.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Cadillac of Novi on 04/09/2025
Dealer Response
Thank you so much for your wonderful review, Karen! We're thrilled to hear that you had a fantastic experience at Cadillac of Novi, and that Kim provided you with exceptional service. Our team takes great pride in ensuring our customers feel informed and supported, especially with exciting new vehicles like the electric Optiq. Your recommendation means a lot to us, and we look forward to assisting you and your coworker in the future! Enjoy your new ride! Sincerely, Rebecca Clark | General Manager
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top