Feldman Chevrolet of New Hudson
Dealership Sales Review
Watch out for the Sales team, they play with hidden addon fees. My lease was up and I came in a month early to check out new vehicles so I can decide when the time comes to turn in mine. The sales guy said we can pay your last payment on your lease if you want to get in something today. I asked for a 3 year lease but yet they would only offer me a 24 month lease on a Colorado The monthy price seemed high and I asked is this your rock bottom lease price with no add-ons and they said yes. I was there for 5 hours waiting to sign my new lease and I said I would just come back on Monday so the sales guys came out and said we can just get your paperwork signed and the finiacial officer will email you your copies so I said great. He rushed through the signing and I asked what all these extra charges were and he said they were just lease charges. Later that week I emailed and called multiple times but no paperwork from my sales guy so finally a week later I got a hold of the sales manager and he sent me the paperwork. As I'm going through the paperwork I see several charges abbrievated but no explaination. I finally got some answers from the sales manager on what these were. First they roled over my last month lease into my new one but they said they would pay it. Second they sold me a 36 month oil change service but I'm only leased the car for 24 months. Then I find out they also sold me an extended warrenty but again I'm only leasing the care for 24 months, well inside the factory warranty. No one expained these extra add-ons they sold me when I bought it and I'm told that the deal is final and there is nothing they can do. [non-permissible content removed] sales team!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No