Kia of Lansing

Very friendly and felt an a sense of wanting to get me out fast. Only issue I have is last oil change I was called based on my review because I was not happy with the time so I was offered a free oil change but then when they realized I get them already because of the package I bought they gave me a free car wash. I thought the air filters were a apart of the oil change process but this visit I was told it was not and they needed to be changed along with the 3 wipers. When the person called last time and asked me how they can make it right for my previous visit I would have asked for wipers and/or filters if I known. I think instead of the car wash they could have offered and or all of the filters and/or wipers instead of quoting me just under $100. Other than that I think they were all very nice and the total time was around 1 hour and 45 mins which I still think was a little high for having an appointment and being told they were not booked up but still better than last time.