Feldman Chevrolet of Lansing
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Dealership Service Review
service Rating
Commitment to customer satisfaction.
Written byon 05/24/2016
I had to take my Chevy Spark into Feldman's for a recall involving the bell tone for the ignition key..My service associate Gary arranged for me to have a no cost rental vehicle so that I could go about my day. When the work was finished he called me and I picked up my vehicle with no hassle. I'm very happy with Feldman's from my initial purchase a year ago up to the present. Everyone I've had contact with has been very courteous and professional..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes