Feldman Chevrolet of Lansing
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Dealership Service Review
service Rating
not pleased
Written byon 03/09/2015
My car was in the shop for 10 days just for a wheel bearing to be replaced. There was a major lack of communication, and when I finally did get my car back it was not washed not had the coolant levels been topped off. I receive better service from a quick oil change garage. Whenever I called them with a question, I was bounced around from phone to phone and then always just had to leave a message instead of talking with someone who could help me.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable