Feldman Chevrolet of Lansing
Dealership Service Review
Im in my fifth year with my experience with Bud Kouts Chevrolet. I had most of my routine service performed at the dealership and had my share of mechanical problems with the car. Throughout the service experience I became to appreciate the service experience received at Bud Kouts. The service department has a friendly atmosphere when greeted by the service advisors or service consultants. The technical staff has worked diligently to identify any vehicle problems and for the most part has repaired the issues the first time in for service. My latest service problems were intermittent and/or difficult to duplicate or identify. The service staff at Bud Kouts went the extra mile and a lot of effort to pinpoint the problem and make the repair. I would highly recommend Bud Kouts service as a place to go for a proper diagnosis and a proper repair at a competitive price. The sales staff is equally top notch having knowledgeable sales people and excellent customer focus.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes