Bob Maxey Ford of Howell
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Dealership Service Review
service Rating
Quick, easy and pleasant
Written byon 06/12/2015
I was dreading coming in for an oil change and a minor repair to my rear view mirror. I expected to be waiting longer than the estimated time and didn't want to "be stranded" at the service lobby with nothing to do but smell the exhaust and hear the loud noises. Boy, was I wrong. My first oil change was free. They rotated my tires. They fixed the mirror and washed my car in less than the two hour window they told me. The service lobby was awesome, clean and had free WiFi. I almost felt like hugging Kyler!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes