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Bob Maxey Ford of Howell

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Bob Maxey Ford of Howell
2798 E Grand River Ave, Howell, MI 48843 (map)
Today 10:00 AM - 3:00 PM
Sales Rating
4.71 out of 5 stars (31)
Recommend:
Yes (7) No (0)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
Dishonest!
Written by Runchicky on 03/16/2021
Slow dealership trying to make a buck. Made false claims. Beware. Their own sales people agree with shadiness!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Michael Maxey on 03/22/2021
Dealer Response
Dear customer, Thank you for taking the time to speak with me so I could clarify the issue with your lug nuts. As we spoke, you are welcome to return so we can examine the lug nuts together to confirm my technician’s determination that the appropriate socket wrench will no longer fit on your old lug nuts. Sincerely, Michael Maxey Owner
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