Bob Maxey Ford of Howell
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Dealership Service Review
service Rating
Out of balance
Written byon 12/18/2015
updated 01/07/2016
2015 F150 King Ranch. The tires felt out of balance when I was driving it, I gave it some time before bring it in because I know brand new tires aren't perfectly round. The problem felt like it was getting worse and I called for an appointment to get the wheels balanced. They were able to balance 3 of the 4 but the right rear tire was so out of round they couldn't balance it and had to order a new tire to replace it. It's much better now but it may need to be rebalanced again, there is still a slight shimmy but way less than before.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes