Bob Maxey Ford of Howell
Back to Service Reviews
Dealership Service Review
service Rating
Wait was worth it.
Written byon 07/29/2015
came in for my first oil change. was going to take under a hour. ended up staying 2.5 hrs due to a recall notice on my instrument panel. all taken care of with one stop. did not have to come back for the recall fix. was not aware of it but customer service checked and told me. gave me a free car wash too! New waiting room had treats, water, coffee, wi-fi, tv, very clean.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes