Lasco Ford
Dealership Sales Review
Purchased a new truck from Lasco Ford, Sept 2013. The deal was agreed upon and then the waiting game started. I waited for the credit/finance department, then I waited to go into back office to sign papers (this is when they hit me with, we'll need a credit card please...) then waited for the car to get cleaned, and waited some more for my personal belongings from my trade in. I still have not received all of my personal belongings. They asked for a credit card for the license plate fee. I asked why this wasn't included when we agreed to the deal and there response was, everyone has to pay for a license plate. Duh, I realize that. In all my experiences buying new cars, it is usually calculated into the agreement. I already provided a hefty cash down payment, why would you withhold this till the end? Beware, you may want an attorney to accompany you when you plan a purchase from Lasco Ford. You are rushed through signing paperwork after waiting for hours, if you try and read the documents they'll get up and act like you are a burden to them. If it wasn't for the great vehicle, I would be even more upset. I will not be shopping there again. Its very unfortunate, I met a great salesperson who is just getting started and will do well I believe. I just hope he finds a better place to work. One worthy of his talents.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No