Todd Wenzel Buick GMC Of Davison
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Dealership Service Review
service Rating
Slow
Written byon 05/01/2022
Service was very slow. One person up top taken care of both lanes. Three other guys standing around didn’t really seem to be doing a whole lot. Seems like they could’ve helped a little more once I got my car parked I sat there for a half an hour before my oil change was complete.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Todd Wenzel Buick GMC on 05/03/2022
Dealer Response
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please send us an email at marketing@toddwenzel.com so that we may discuss.
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