Todd Wenzel Buick GMC Of Davison
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Dealership Service Review
service Rating
Basic oil change
Written byon 04/28/2022
Great dealership overall. Just took my car to the quicklube and had the option of traditional oil or synthetic. Stated i wanted traditional oil and got a bunch of sadness out of the employee like traditional oil is unsatisfactory and that synthetic oil is the way to go. Like i was just going to do that ol oil change thing instead of the fancy stuff. Classic salesman stuff but it got annoying. I came to you for an oil change, dont try to guilt me for not biting on synthetic. 6quarts of oil was $80 when all said and done. Cant even imagine how much synthetic would have cost.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Todd Wenzel Buick GMC on 05/02/2022
Dealer Response
Hi Jeff. Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention. We would love a chance to make things right! Please send us an email at marketing@toddwenzel.com so that we may discuss.
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