Todd Wenzel Buick GMC Of Davison

We've been having trouble lately with the service at Wenzel, but this last time was the end of the rope for us. My husband brought his car in to have an oil change and tires rotated. The lugnuts have plastic caps over them which are easy to remove. The technician apparently couldn't figure it out and proceeded to destroy them all by seemingly trying to drill them off or something. Who knows. There were also 3 missing after it was over. He must not have been able to get them off so then told my husband he could not rotate the tires because the wheels had locking lugnuts. The car does NOT have any locking lugnuts. My husband verified this. The tech also said the lugnuts were warped and the car needed new ones. Not sure how he knew that considering he couldn't even get the plastic caps off to see them. It's a shame this dealership has nose dived so low and become the clown show it is today. We won't be back and we'll warn everyone we know in Davison.