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Mike Dorian Ford


35900 S Gratiot Ave, Clinton Township, MI 48035 (map)
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Sales Rating
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Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

2 out of 5 starssales Rating
Customer service nonexistent-see update
Written by tinae on 02/28/2014
updated 06/01/2025

Carolyn Dorian is above reproach. She made sure that my car was repaired at no cost, and even provided me with a rental vehicle while they performed the repairs. I certainly appreciate the effort that Carolyn made to correct the situation.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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tinae on 03/04/2014
Carolyn- I just re-sent you the original message. Also, I called your line direct at 7:15pm Monday 3/3/14, as per the voicemail you left me on Friday 2/28/14, which stated that you would be in the office Monday until 9:00pm.
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carolyndorian on 02/28/2014
Dealer Response
I am sorry to hear about your experience. I looked for an email from you and still have not received anything. Please contact me at cdorian@dorianford.com so we can discuss this further. - Carolyn Dorian
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