Mike Dorian Ford

Attempted to purchase a used Ford Flex. During the process, another dealer we had been working with previously offered us a much better deal ($1,000 less for the nearly identical vehicle). Since we wanted to keep our money in Michigan, we asked for some concession on Dorian's behalf in order to be more competitive. We were told the price was not negotiable. The fast talking, stereotypical salesmen in question, Mike M, told us "we've already paid your sales tax" and "your deposit is non-refundable". Both statements were outright lies. His attitude was take it or leave it ("It's no big deal to me, I sell 30 cars a month") and quite condescending as well. We asked to speak to the sales manager and/or general manager, but they didn't call. I also attempted to talk with Carolyn D, V.P. of the dealership by email, but received no response. Do yourself a favor and Google the reviews/ratings for this dealership and read them thoroughly prior to getting involved with them. I'd like to think our experience doesn't represent the dealership as a whole, but the negative reviews (even with Mr. M specifically) go back for quite some time.