Fernelius Toyota
Dealership Sales Review
Neighbor and I set to lease Ford truck from Fernelius Ford and Ram truck from Fernelius Toyota. First Ford lease terms were confirmed by email and phone prior to arrival. Paperwork was being signed when it was noticed the term of the lease was 2 years not 3 as previously agreed upon. When noticed the dealer suggested it was a mistake. Neighbors lease terms changed and were considerably higher. BAIT and Switch !!!!! Next the Fernelius Ram lease .... salesman forwarded the window sticker of the truck and a negotiated set of lease terms agreed upon. On pickup day was told by salesman and General Manager the truck was " SOLD ". deal could not be completed. Investigated and the vehicle was not SOLD but was actually at another dealer down state. Could find similar truck but the terms would be much higher!!! BAIT and Switch .... would advise not doing business with this family of dealerships.. you've been warned !!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No