Vanderhyde Brothers Ford

The purchase experience was great. Smooth, quick, and efficient. The post-purchase promised repairs were completed without question. As a former factory service representative I have only one suggestion that relates to the F&I manager, not the Used Vehicle Department which was exceptional and professional. Dear F&I Manager... Go find a copy of the old book “How to Win Friends and Influence People” by Dale Carnegie. Read it. Talk a bit less about yourself and a bit more with and about your client’s interests and then proceed with any additional items you might wish to sell...