Brighton Ford

Most unprofessional experience in buying a new car in my life. Discovered $400 in undisclosed and unwanted add ons when given the final finance papers. Salesman, Don S., rude when this was pointed out. Said he didn't understand how such a small amount should make a difference. Lost paperwork. They tell you to fill out the Ford Customer Satisfaction survey by only marking the "completely satisfied" boxes and even had a laminated example with those boxes checked off. Told three times to fill it out this way. Avoid this dealership and all costs and purchase your ford elsewhere.