Golling Chrysler Jeep Dodge Ram

I have always heard good things about your dealership, so I was more than surprised when I had a TERRIBLE experience. I called to see about trading in 2 vehicles and getting into a lease. The salesperson said that would be no problem and we set up an appointment for 6:00 p.m. on a Friday. I happened to get out of work early, so I was there around 5:00 p.m. The salesperson was busy so I waited, no problem because I knew he wasn't expecting me yet. Then it went downhill. When he finally had me come over to his cubicle, he started rushing me because you were about to close. Why did he set the appointment for 6:00 if he knew you closed then? My husband showed up at 5:55 and the salesperson actually met him outside and proceeded to tell him we had to hurry. When he finally came back in from looking over the vehicles, he then started giving prices and when my husband asked him how much negative equity we would have to roll in, he didn't even know what that meant. It only got worse, so I will stop now and just say we will not be back.