Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content

Suski Chevrolet


8700 Main St, Birch Run, MI 48415 (map)
Today 9:00 AM - 7:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Very Bad Experience
Written by Dawn Hawkins on 01/01/2020

We have 5 adult children so we have bought our share of used cars. The reason I am writing this review is because the experience we have had with Suski’s is the by far the worst experience we have ever had. My elderly father bought a car with 80K miles and the price he paid for indicated it was in excellent condition. After about a month & less than 1000 miles later we had to move him from Michigan to Alabama. On the way we noticed it was not driving well. When we got to Alabama we had two trusted mechanics look at it independently. Both said the engine was in terrible condition and it appeared the oil had never been changed. The pictures they took show the oil sludge that covered the engine. I contacted Suski’s and sent them the pictures of the engine. It had a 3 month warranty because the car had less than 100K miles. The service manager admitted he had not even looked at the engine before selling it to my father, and when I requested they either take the car back or replace the engine he recommended we just clean it and it would be fine. My mechanic said the bearings were damaged and even if the engine ran okay now the damage had been done and it would not last long. It was clear that Suski’s was not interested in making sure my father had a reliable car. They were interested in only one thing - to minimize their losses, so I moved on had the engine replaced. The fact that Suski’s had not even inspected the engine or realized the damage after driving it – even though it was very noticeable - is troubling. What is even more troubling is that even if they did find the damage they would have merely cleaned the oil off and sold it as if it was in excellent condition. I would definitely not recommend this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Suski Chevrolet on 01/02/2020
Dealer Response
After getting your complaint and numerous phone calls to your "trusted mechanics" it was determined that they had not ran any tests on the vehicle nor were they a certified repair facility. We told you that if the vehicle was taken to a certified GM dealership the warranty that was given to you upon purchase would be honored which was for 3 months/ 3000 miles and a 50/50 split. You refused this. It is not the practice of any dealership to remove the head off the engine to check the quality of oil when it is traded in.
Report