Atamian Honda
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Great service till you refuse to take their extended warranty
Written by 08/20/2024
onThe sales representative provided an excellent experience, engaging in a thorough discussion to finalize the price. We were then introduced to the finance manager, who was initially very pleasant and accommodating. However, when we declined the offer for an extended warranty—confident in Honda’s reliability after owning six cars—the finance manager's demeanor changed abruptly. He became noticeably rude, offering curt responses and displaying a blunt attitude. While we understand that commission might be a factor, it should not justify such unprofessional behavior. Given the time already invested, we chose to proceed with the purchase rather than cancel.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Atamian Honda on 01/03/2025
Dealer Response
Thank you for taking the time to give us this feedback. We are very glad to hear that our sales team member was able to give you a great experience. We would like to note that since your interaction we have made several changes within our Finance Department. We hope to see you again to earn your trust back. - Management Team, Atamian Honda
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