Silko Honda
Dealership Sales Review
In my search for a new CR-V, I visited every Honda dealership in Eastern Mass, either by phone or in person. Silko stood out. They didn't start off as the cheapest option, but in negotiations subsequent to my visit, they never reneged on a price they had put forth, and they ended up getting to be the best price. When I went for the purchase, they honored the price they had suggested. That was not the case with Kellys, Herb Chambers, or Honda Gallery (all of whom backed away from pricing they had suggested - Kellys even reneged on written quotes). Silko was true to their word, didn't try to slip any numbers past me, had the best service package (lifetime powertrain warranty on top of manufacturer warranty!!!), and Mike the salesguy put a ton of time working with us, showing us features of the car that no other dealership seemed aware of, and gave helpful tips in the sales process. I know he is out for him, but he did a good job of making me feel like he respected us...that was a novel experience in 2 months of car shopping! He even picked me up from the commuter rail so I could come buy the car when I didn't have a ride to get out to Raynham. Even day of purchase, I had limited time to work with, and their entire team made me felt like honoring my time constraints was a priority. I deeply appreciated their efforts. I'll be curious to see how their service goes. The only thing that gave me pause was that their pricing for wheel locks were literally twice as much as every other dealership...but since I dealt only in my out-the-door price including wheel locks, and they beat or matched all other offers I had found, it was a moot point. But I wonder how that will translate to the economics of getting serviced there. We shall see.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes