Silko Honda
Dealership Sales Review
Silko Honda [non-permissible content removed]!!! If you want to deal with a dealer that plays tricks with you at every step, then choose Silko Honda! We came to there with a quote that I got from their internet salesperson. We waited in the lobby for any salesperson to talk to us for more than 10 min. At the beginning they refused to drop anymore. Then they agreed to drop $50. Though the price is far from our expectation, but we agreed that if they drop another $50. We would take it. They refused to do so. They said "Thank you. Goodbye!" directly. OK, this is fine. Though people say that the best business came from negotiation, they refused to do so. The next day, they called me, agreeing with the price we offered. Fine, with the hope that we can make the deal, I asked my friend to drive me there again, which took more than half an hour one way. Since price was settled, we started to talk about the finance. They asked my social security number and then showed me two numbers, one is the payment for 36 months with apr of 0.9%, another one is the payment for 60 months with apr of 1.9%. However, after my calculation, the numbers turned out to be based an apr more than 6%! which means $30 more per month! Then they explained that this is based on some flow rate. And in the final contract, the rate will be different. Then what's the point of showing me this if this is not the apr we are going to use? Fine, then we started to work on the contract paper work. I asked about the car milage. The salesperson said that it was the same car we saw the day before. But now it has a milage of 18, instead of 8, and this is the reason why they agreed to drop $50. And this is the only one of the brown color we chose. What? Did you tell me about this over the phone? If they told me this in advance, I wouldn't take the pain to drive to their location. Is this HONESTY? At the beginning, I already said that I want a brand new car better with a milage of less than 8 miles, not a car that has been tested by a lot of people. I don't care to change to a different color. You know what, then they had a another one with 8 miles out in the parking lot. Just 5 min ago, you just had one of brown in stock. Right now, you had the second one! After filling the contract, the salesperson told us to wait and we could talk to the financial guy afterwards. After half an hour waiting, Bill, a manage came out, saying that maybe I would have an apr of 4%, but not quite sure at that moment; if we don't want to wait there, we can go back first and he would call me later. 4% is high, but we can still accept that. With the naive thought that we would pick up the car the following day, I left happily. But I made a mistake at that moment, which I think they did on purpose: THEY DID NOT GIVE ME THE CONTRACT I SIGNED. This occurred to me on my way back home, but I thought maybe not a big deal, maybe they are trustable. However, I was wrong!!!! Till the noon of the following day, no phone calls. I called the salesperson asking about the apr since I have to go the bank for the downpayment check. He said he would check and call me back. But no call back after 2 hours!!! At the end of the day, Bill called me with a rude manner. He said that they wouldn't make the deal with me at that price and they already canceled the transaction since when he talked to me, I expressed that we were going to buy from another dealer. What should I say? I'd like to call him a [non-permissible content removed]! I didn't say anything like this when he talked to us. If I would like to buy from another dealer, why did I sign the contract? Of course, right now you can say that there is no such contract since I forgot to ask for it, my huge mistake. I think they didn't want to make the deal at the beginning. But they still asked 5 banks to pull my credit history. Maybe at the time he talked to me, he already cancelled the transaction, without informing me, which is huge waste of my time and energy! As a consumer, we are weak. The dealer plays trick on us at every step we may ignore. If you don't want to deal with these many tricks, stay away from Silko Honda!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable