Silko Honda
Dealership Sales Review
We had a constellation of broken promises, poor customer service, unreturned phone calls, lack of any communication from Silko Honda. The first mistake (which seemed a bit bait and switch - 2 people told me a specific car was on the lot for me to drive - I got there, no car - I came from an hour away) - then they tried to "fix" it and promised to have the car driven to my house the next morning at 10 am.... at 10:30 after rearranging both of our schedules, we finally called - they weren't coming- but hadn't called to tell us. So they scheduled to come the NEXT day - set a time, rearranged schedules again - they called 20 minutes before the set time to tell us they had SOLD THE CAR the night before! Start to finish - every interaction with Silko Honda expressed a disrespect of us, our time. They brag about being in business for decades - but they sure don't know how to treat people.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No